Talk to a person.
Use Discord or Telegram. If you have an account, you can also open a ticket about an order from your dashboard.
- DiscordAsk in the server. Staff and other customers answer here.
- TelegramMessage us directly. Send your order reference so we can find it.
Problem with an order?
Open a ticket from your dashboard. Replies arrive there, and we send a short email when one comes in.
Before you buy.
What is the difference between a line and a package?
A line is a family of packages, like Unlimited Residential. A package is the thing you buy, with a fixed price, data amount and number of days. One order is one package.
What does unlimited mean?
There is no cap on data. The speed you pick limits how fast data moves, not how much of it you can use.
When do my days start?
When your login is ready, which is right after payment. A package with no end date never expires.
How do I pay?
With crypto, through WolvPay. A payment goes to your balance first, and the package price is taken from that balance. You can also add funds now and buy later.
Where is support?
On Discord and Telegram, and through tickets in your dashboard.